Privacy Policy

1. Information We Collect

Information You Provide

• Account Information: When you sign up, we collect your email address and password (stored securely using industry-standard hashing).
• Route Preferences: The flight routes you choose to monitor, including origin and destination airports, cabin class, and fare thresholds.
• Billing Information: If you subscribe to a paid plan, payment details are collected and processed securely by our third-party payment processor (Stripe). We do not store your full credit card number.
• Communications: If you contact us via email or our contact form, we retain the content of those messages to provide support.

Information Collected Automatically

• Usage Data: Pages viewed, features used, time spent on the Service, and similar analytics.
• Device Information: Browser type, operating system, screen resolution, and device identifiers.
• Log Data: IP address, access times, and referring URLs.
• Cookies: We use essential cookies to keep you logged in and maintain session state. See Section 6 for more details.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the FareCat service.
• Monitor airfares for your selected routes and send you fare drop alerts.
• Process payments and manage your subscription.
• Communicate with you about your account, service updates, and support requests.
• Analyze usage patterns to improve our product and user experience.
• Detect, prevent, and address fraud, abuse, or technical issues.
• Comply with legal obligations.

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information only in the following circumstances:

• Service Providers: We share data with trusted third-party services that help us operate FareCat (e.g., Stripe for payment processing, email delivery services for alerts). These providers are contractually bound to use your data only for the purposes we specify.
• Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership.
• Protection: We may share information when we believe in good faith that disclosure is necessary to protect the rights, safety, or property of FareCat, our users, or the public.

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL) and at rest.
• Secure password hashing using bcrypt.
• Regular security reviews and updates.
• Restricted access to personal data on a need-to-know basis.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you delete your account, we will remove your personal data within 30 days, except where we are required to retain it for legal, accounting, or fraud prevention purposes.

Fare history data associated with your routes is anonymized and aggregated after account deletion and is no longer linked to your identity.

6. Cookies

FareCat uses cookies and similar technologies for the following purposes:

• Essential Cookies: Required for login sessions and basic site functionality. These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our website so we can improve the experience. These can be disabled.

We do not use advertising or tracking cookies. We do not participate in third-party ad networks.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct any inaccurate data.
• Deletion: Request that we delete your personal data and account.
• Portability: Request a machine-readable copy of your data.
• Objection: Object to certain processing of your data.
• Withdrawal of Consent: Where processing is based on consent, withdraw that consent at any time.

To exercise any of these rights, contact us at hello@farecat.com. We will respond within 30 days.

8. Children's Privacy

FareCat is not intended for children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

9. International Users

FareCat is operated from the United States. If you access the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country. By using the Service, you consent to this transfer.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you by email or by posting a prominent notice on our website at least 14 days before the changes take effect.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: